Shipping policy
Moonlit Cozy Shipping Policy
Shipping destinations
We currently ship within the United States. Available shipping options and charges appear at checkout.
Made-to-order products
Our apparel is made to order through Printful. Production typically takes 2–5 business days before shipping. This is an estimate and may take longer during busy periods.
Delivery times
Shipping time is additional to production time and varies by destination and shipping method. Express shipping, when available, speeds up delivery after production; it does not shorten production time.
Delivery dates are estimates. Please allow extra time for holidays, severe weather, or carrier delays. We cannot guarantee arrival by Halloween or another specific date.
Shipping costs
The total shipping charge is displayed at checkout before you pay.
Tracking
Once your order ships, we will email tracking information when available. Orders containing multiple items may arrive in separate packages.
Address changes
Please check your shipping address carefully before ordering. If you notice an error, email us immediately. Changes may not be possible once an order is being processed or has shipped. Additional shipping charges may apply if reshipping is needed because an incorrect address was provided.
Delayed, missing, or damaged orders
Email jonisblessed@icloud.com with your order number if you need help. Report a missing package within 30 days of its estimated delivery date, or a damaged or incorrect item within 30 days of delivery. Include clear photos for damaged or incorrect items.
Returns and refunds
Please see our Return and Refund Policy for eligibility, instructions, and return shipping costs.
Contact
For shipping questions, email jonisblessed@icloud.com.